Privacy Policy

Last updated: 17.06.2026

1. Data Controller

The data controller responsible for processing your personal data is:

KYRYLO FITENKO
ul. Szlak 77/222, 31-153, Kraków, Poland
TIN: 9452268556
Email: [email protected]

2. What Data We Collect

We may collect the following personal data:

  • Name and contact information (e-mail address)
  • Account credentials (username, password hash)
  • IP address and device information
  • In-game activity and transaction history
  • Cookies and usage data (see Cookie Policy)

3. Purpose of Processing

We process your data for the following purposes:

  • Providing and operating the SunCity Online game service
  • Processing in-game purchases and payments
  • Customer support and communication
  • Fraud prevention and security
  • Improving our services and user experience
  • Compliance with legal obligations

4. Legal Basis

We process your personal data on the following legal bases:

  • Contract performance — to provide you with the game service
  • Legitimate interests — for security, fraud prevention, and service improvement
  • Legal obligation — to comply with applicable laws
  • Consent — for marketing communications (you may withdraw consent at any time)

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete your data within 30 days, unless retention is required by law.

6. Your Rights

Under GDPR and applicable law, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise your rights, contact us at [email protected].

7. Third-Party Services

We may share your data with trusted third parties, including payment processors, hosting providers, and analytics services. These parties are contractually obligated to protect your data.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

9. Minors

SunCity Online is not intended for persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the game or on our website.

11. Contact

For any questions regarding this Privacy Policy, please contact:
[email protected]

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